Air impact wrench kit show:
1.Q: Can you send us samples?
A: We are pleased to send you the sample to test the quality and market.
2.Q: About your products, could you do it OEM?
A: Yes, OEM is workable for us, but with MOQ.
3.Q: Have you guarantee for your products?
A: Normally we provide one year guarantee with spare parts supply.
4.Q: Do you also provide spare parts of pneumatic tools?
A: Once we confirm the models you'd like to order, we will send you the diagram for checking and also suggest you some easy-broken parts.
5.Q: For the product, could you spray other color of painting?
A: Yes, color can be customized but with MOQ.
6.Q: Can you inform us about the inner box?
A: We have 3 choices for inner box: neutral box(white-box & neutral color box), and ROTAKE color box, and customized color box with MOQ.
7.Q: What's the delivery time?
A: It usually takes about 20-30 working days to produce one order.
8.Q: How is the payment terms?
A: Normally T/T 30% in advance and T/T 70% before shipment.
9.Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
10.Q: How does your factory do regarding quality control?
A: ROTAKE People always pay great attention to quality control from the very beginning, and every product was tested piece by piece before delivery.
11.Q: Do you have quality certification, what are they?
A: Yes, we have. Include CE, GS, ISO ect.